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FAQs
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General Information
- As a Gripped customer, can I also enter Hobbledown?
- Can I come along just to spectate?
- Do we have to wear helmets?
- Do we need to pre-book?
- Can I bring my pet?
- Can we visit the Gripped Net Park as Hobbledown Heath customers?
- Do you do birthday parties?
- Do you have parking?
- Does my Hobbledown Heath annual pass apply to Gripped?
- How do I make a complaint?
- How high is the bag jump?
- What about disabled guests?
- What are the age and height restrictions?
- What if it rains?
- What is there to eat?
- What should I wear?
- When can I use my discount code?
- Will you be open all year round?
- Can you buy kids socks at Gripped?
- Can I buy spare clothes at Gripped?
- Is Gripped in the ULEZ zone?
- Do Gripped offer work experience to young people?
- Can I visit without a child?
- Can we leave our children with you unsupervised?
- Can you list the different areas?
- I am having trouble booking online.
- Do you accept cash?
- What are your Contact details?
- Do you have an indoor seating areas?
- Do you have first aid facilities on site?
- Do you have a Gift Shop?
- Do you sell Gift Vouchers?
- What is Gripped?
- How big is Gripped?
- How long is the net park session?
- What time is the Net park open today?
- How old should we be to visit?
- I need to speak to someone?
- Is Gripped served by Public Transport?
- Can we smoke at Gripped?
- Can we hire out Gripped for a private event?
- We are cycling, can I park my bike?
- Weather dependent equipment
- Where are you?
- Who created Gripped?
- Do you accept national carers cards?
- Do you offer discounts for people on benefits ?
- What appropriate clothing should we wear at Gripped?
- Can I bring or hire a pushchair or pram?
- Can we leave then return to the park at a later time?
- Can we spend all day here?
- Do you offer discounts for Childminders?
- Do we need to book?
- Do you do Group Bookings?
- I need to cancel, postpone or reschedule my visit.
- What discounts do you do for locals?
- There is no availability?
- Do you have a Rainy day policy?
- We are running late, what should we do?
- What is the booking fee for?
- My question isn't listed here!
- Do you have any jobs?
- Do you work with collaborators/influencers?
- Does Gripped have a weight minimum and maximum?
- How long does the harnessing take?
- How long/tall is the speed slide?
- What's the average time to complete the high ropes?
- What's the average time to complete the zip trek?
- What activities do I need a harness for?
- Can I bring a GO-PRO?
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Gripped Admissions & Tickets
- Can we book a carer's general admission ticket?
- Do you sell disabled general admission tickets?
- Do you sell discounted general admission day tickets?
- Do I need an account to book general admission tickets?
- Do you sell a general admission Family day ticket?
- Why are general admission tickets more expensive on the day?
- Can we reschedule or postpone our general admission day tickets?
- How do Annual pass holders book general admission day tickets?
- Why are the prices different?
- Who Pays to visit Gripped?
- How much is the booking fee for general admission tickets?
- The important stuff when purchasing general admission tickets
- How much is it for a ticket today?
- I have not received my booking confirmation email?
- How do I redeem a third-party voucher?
- Issue with a voucher code?
- How do I redeem a Gripped gift voucher?
- How do I redeem a voucher?
- What is The Big 3 Pass?
- Build your own day ?
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Gripped Annual Passes
- How do we upgrade our general admission day ticket to an annual pass?
- Annual pass benefits
- Do you offer discounts to Blue light card holders?
- I have an Annual pass. Can someone else visit using my pass?
- How do I renew my Annual pass?
- What dates are you closed?
- I am an annual pass holder and I am trying to book day tickets, why is it charging me?
- I am an annual pass holder and I am trying to book day tickets. How do I book?
- I can't access Annual pass account online?
- Direct debit Annual Pass
- Disabled Annual Pass
- Dual Annual pass
- How many Annual passes do I need?
- I can't see all my pass holders when I login?
- I am a Pass holder and would like to cancel my upcoming booking; how do I do this?
- I want to upgrade my day ticket to an Annual pass, how do I do it?
- When does my Annual pass expire?
- Childminder Annual passes
- Can I Use my Heath Annual Pass at Gripped?
- Gripped Car Parking
- Gripped Facilities & Accessibility
- Gripped Food & Drink
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Gripped Parties
- We have our own birthday cake. Can you store the cake?
- Can I email you my guest list?
- What are your Dietary Information requirements?
- Do you provide candles?
- What is the dress code for a party at Gripped?
- Can we exclusively hire Gripped?
- I have a child with allergies
- How many children do I pay for at party?
- Can parents join children at the party?
- Cancellation Policy for Parties
- What does the party server do?
- Party bad weather
- Party collection arrangements for children
- Party invites
- Party session time
- What time do I need to arrive for a party?
- What is the minimum age for the Gripped Parties?
- What is included in the Gripped Party menu
- How far in advance can I book a party for ?
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Gripped Schools
- What is the maximum number for school visitors?
- What is the minimum number for school visits?
- How long can we stay for?
- Is there a shop for souvenirs and gifts?
- Do I need to complete a risk assessment for schools?
- What are the terms and conditions of school payments?
- What are the terms and conditions of my school raffle tickets?
- What happens if one member of our group can’t come?
- Do you have coach parking?
- What are the ratio of adults to children for School Groups?
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General Information
- Opening Times
- What to expect when you visit Gripped!
- Dress Code
- Safety Briefing Video
- Group Visits
- Parties
- Contact Us
- Jobs
- Privacy Policy
- Terms & Conditions
- Thanks for signing up!
- Booking Terms & Conditions
- Students
- Annual Passes
- Capture your experience on camera!
- Press and Media
- You've found a secret link!
- What's on
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Blog
- The Benefits of Embracing the Great Outdoors for Your Hen Do
- The Benefits of Vitamin D: Maximizing Sun Exposure Safely
- The History of Zip Lining
- The Physical and Mental Benefits of Zip Lining
- The Science Behind Zip Lining
- The Ultimate Guide to Zip Lining for Beginners
- What is The Most Extreme Activity at Gripped?
- What To Wear For Gripped In The Autumn?
- Why Visit an Outdoor Activity Park During the Summer Holidays
- Why Your Stag Do Should Be an Adventure in the Great Outdoors
- 10 Ways to Get Ready For Your Gripped Visit
- Acrophobia (Fear of Heights): What Is It & Can Gripped Help?
- Bag Jump Tips for Beginners
- Benefits of Being Outside This Autumn
- Benefits of High Ropes Courses
- Enjoy Gripped in All Weathers
- Fun Things to Do Outdoors in the Summer Holidays
- Gripped In the Cold Weather
- Guide to Zip Lining Equipment
- How a Challenging Stag Do Can Make Your Last Night of Freedom Unforgettable
- How Fear Can Be Good for You
- How High Are The Activities at Gripped?
- How to Capture the Perfect Zip Lining Photo
- How to Inspire your Family to Get Active Outdoors
- How to Plan a Kids Party at Gripped
- How to Plan a School Activity Day at an Adventure Park
- How to Prepare Your Team for a Group Day
- Is Gripped Similar to Go Ape?
- Our Guide to High Ropes
- Overcome Your Fear of Heights with Zip Lining
- Reasons Why You Should Choose a Challenging Hen Do Over an Easy One
- January Sale Now On
- 25% Off - USE CODE: 25GRBIZ
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- Create Content. Feel the Adrenaline. Get Gripped.