FAQs
General information
All visitors of Gripped must wear suitable, comfortable active wear. We suggest an outfit of closed-toe flat shoes with a good grip, full length trousers, and a t-shirt. No jewellery, please!
Gloves are recommended for the high ropes course and zip trek - not heavy winter gloves, but suitable light gloves with protective grip/padding.
The minimum height restriction for most Gripped activities is 1.4m, with the exclusion of the Speed Slides and Power Fan which are 1.3m, and Net Park which has no minimum height.
The Net Park has a minimum age of 4, but children between the ages of 4 and 6 must be accompanied by a responsible adult on the Net Park at all times.
Accompanying adults: Under 15s will need a ticket-holding adult to participate with them on the Zip Trek and High Ropes, and a supervising adult present (no ticket needed) for the Speed Slides, Bag Jump and Power Fan. 1 adult can accompany up to 4 under 15s.
Yes, spectators are allowed to come along to watch and take pictures - simply book a free spectator pass! However, space is limited, and some aspects of the activities will not be visible from the waiting area.
We encourage all groups to enjoy Gripped for any occasion! There is not a specific birthday party package at the moment; contact us to help us get your group visit arranged via hounslowinfo@begripped.com.
Gripped is an outdoor adventure site, with limited cover if it rains. Please dress appropriately for the weather on the day, and be aware that there is limited cover available for outdoor dining should you wish to grab a bite while you're here.
Please also note, for safety reasons, some elements of the park may be subject to closures during certain weather conditions.
All activities will need to be pre-booked, which can be done via our website. For group bookings please email hounslowinfo@begripped.com.
Gripped has a convenient cabin which serves hot dogs, chips, and other food. If you'd like to bring your own food, we are an outdoor attraction, and picnics are welcome - however, please be aware that there are no designated picnic areas.
Yes, we have a car park that is operated by an independent company, charging £1 per hour of your stay. We offer space for over 600 vehicles, as well as 35 charging points for electric cars.
Gripped activities are weather permitting, and we will adjust our opening times to suit the season. Please check our opening times calendar for more information.
Ambulant disabled guests are very welcome, with at least 1 helper accompanying them. This helper must be a ticket-holding, participating guest.
Please provide advance notice when booking so we can accomodate you as best we can and ensure your visit is as safe and enjoyable as possible.
Unfortunately, Gripped is not suitable for non-ambulant guests. All guests must be able to walk unaided in order to experience the park.
Yes, you will be able to purchase access to the Net Park at a reduced rate if you have Hobbledown Heath Admission tickets. We only offer this discount for the Net Park.
The bag jumps are 3m, 4m, 5m and 6m high.
No; Hobbledown Heath and Gripped are currently separate attractions. We do not offer discounts for existing Hobbledown members.
Your tickets for Gripped do not give you access to Hobbledown. A separate Admission ticket will need to be purchased for Hobbledown if you would like to visit.
Discount codes are offered at certain times of the year and to guests who have already visited us. The terms and conditions of these codes will be stated in the accompanying email or website page.
We don’t allow pets. The only exception to this is assistance dogs.
We ask for assistance dogs to be leashed; if it is not possible to leash your assistance dog, please alert one of our team upon arrival so that we can better assist you during your visit experience.
Please be warned that the car park is very open and provides very little shade. Dogs die in hot cars, so please keep them safe by leaving your pets at home.
We understand that things can go wrong from time to time and do our very best to resolve matters fully on the day. If this hasn't gone to plan, please email us with your complaint to hounslowinfo@begripped.com FAO The Manager, within 12 weeks of your visit. Our management team will review your complaint and will be in touch within 7 days to resolve this for you.
For more complex complaints, we may need a little more time to fully investigate and resolve matters for you, we will endeavour to resolve promptly and will always keep you up to date.
Please provide your name, booking reference number, email address and mobile number as part of your email.