Contact Us
Contact our London aerial adrenaline park
Whether you’re a school considering a tree-top class trip, an employer looking to swap the office for a day on the zip wires, or you’d like to talk more about what we do here in West London at Gripped, we invite you to get in touch. All enquiries from schools, groups, events organisers (including corporate), and media are welcome to contact us in the following ways:
Postal Address
Gripped, Staines Rd, TW14 0HH
Telephone
Our lines are open 9am - 4pm Monday to Friday, and 9am - 4.30pm on weekends.
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Complaints
We understand that things can go wrong from time to time and do our very best to resolve matters fully on the day. If this hasn't gone to plan, please email us with your complaint to hounslowinfo@begripped.com FAO The Manager, within 12 weeks of your visit. Our management team will review your complaint and will be in touch within 7 days to resolve this for you.
For more complex complaints, we may need a little more time to fully investigate and resolve matters for you, we will endeavour to resolve promptly and will always keep you up to date.
Please provide your name, booking reference number, email address and mobile number as part of your email.
Gripped is situated in Hounslow, close to the Surrey border and right next to Hounslow Heath! We’re easily reachable from London, Middlesex, Surrey and Berkshire, including the areas of Woking, Windsor, Slough, Twickenham, and Guildford. Plan your visit to us and look forward to a day of breathtaking fun!